ONLINE AUDIT CONFIRMATIONS FOR BANKS

Endorsed by the American Bankers AssociationABA Logo

The paper-based process auditors use to confirm their client's account balances with a bank is extremely manual, inefficient and is open to confirmation fraud.  Endorsed by the ABA, Confirmation.com simplifies the audit confirmation process allowing banks to comply with regulatory standards, increase productivity and reduce costs. 

To request the ABA Due Diligence Report for Confirmation.com, click here.

Controls the Audit Confirmation Process

Designed to comply with your bank's security requirements, we undergo SOC 1, SOC 2 and SOC 3 examinations every six months, and have received an ISO 27001 certification of our Confirmation.com service. This ensures integrity of the data and protects your clients' account information when responding to confirmation requests. 

Controlling the audit confirmation process is more than just protecting client information. It is also about making sure the responses are received from and sent to an authorized requestor (i.e. CPA firm) and that only the properly authorized bank personnel respond to confirmation requests. To do this, Confirmation.com uses a unique Authentication and Authorization process to verify the authenticity of the users. 

Improves Productivity and Reduces Costs

Sending and receiving audit confirmation requests can put a strain on any department.  While audit confirmations are necessary, chasing paper is not.  With Confirmation.com, your bank can drive productivity throughout its workforce while reducing costs. This service streamlines confirmation workflow, centralizes responses and archives responses electronically. Plus, your bank can staff appropriately for Busy Season using the popular Future-Dated™ feature that allows you to see how many confirmations are in the queue for a particular day.  

Increases Client Retention

Anticipating client needs, giving them tools to improve business processes and consistently providing high service levels are essential for maintaining a long-term relationship with clients.  Because Confirmation.com streamlines the audit confirmation process, your clients will spend less time helping their auditor track down lost confirmations. Your clients and their auditing team will experience quicker responses, improved response rates, and decreased errors.

Credit Inquiry Solution

If your bank responds to credit rating requests for your commercial clients, you can automate that process with Confirmation.com.  Instead of processing faxed requests, your bank can receive and respond to credit inquiry requests directly from a desktop, letting you respond faster and more efficiently than ever before. 

Supports Green Initiatives

Today, banks are using a variety of green initiatives throughout their organization as a way to reduce their carbon footprint.  Confirmation.com not only supports your green initiatives by reducing paper consumption, but storing documents in an electronic format saves time, money and space.